This is to protect the store from anyone who may abuse the policy or return stolen items. The store associate will track your return this way. If you paid with cash, you can most likely receive store credit with a Home Depot gift card.
If you paid with a credit or debit card, a Home Depot associate can look up your purchase in the system for up to 90 days.
What If I Lost My Receipt?ĭid you lose your receipt? Don’t worry. Lawnmowers, leaf blowers, or anything other gas-powered equipment that may contain flammable liquids must be returned in-store. Note that anything containing hazardous materials cannot be returned online. You can also process your return over the phone by calling. Then stop into your nearest UPS store or drop box. Simply print it out and attach it to your package. Eligible online purchases for online returns will receive a shipping label by email. If you purchased something online and don’t want to visit a Home Depot location, you can process your return online by visiting this link. A valid ID (like your driver’s license).The credit card you used to purchase (bring the original form of payment).A copy of your receipt or shipping confirmation email.
Here’s what you’ll need to ensure the return goes smoothly: To make a return, simply take the item back to any local store to get your money back instantly or swap it for something else.
